The Oakwood Group is in the final stages of upgrading our current ERP system which is
scheduled for Friday September 20^th .

To streamline our testing processes, optimize operations and enhance efficiency, we
will be implementing a temporary blackout period from Thursday September 19 th
through Monday September 23. Resuming our receiving department on Tuesday
September 24.

During this period, our ERP system will undergo essential upgrades aimed at improving
performance and reliability.

How does this affect our valued suppliers?
 

1. Material receipt and order processing:  We will not be able to receive any
   materials, process new orders, or make changes to existing orders. 
   We kindly request that you plan your inventory, production schedules and
   shipments in advance to ensure all material is delivered “on time”.  
   We must avoid any disruption to supplier performance and Oakwood Operations.
2. Scheduling Adjustments: Oakwood will begin to schedule around the blackout
   dates.  Please ensure your teams are well prepared to adhere
   to our releases and deliverable timing.
3. The EDI and B2B Portal functionality will be temporarily disrupted (no access)
   during this blackout period. 
4. Suppliers’ credentials should remain unchanged and accessible starting
   Tuesday,  September 24 th , 2024.

While our ERP system undergoes upgrades and testing, our communication channels
will remain open.

Should you have any urgent inquiries or require further clarification or assistance,
please reach out to Sarah Dunham, Jon Hsieh, or Carol Apostle.

We sincerely appreciate your cooperation and understanding as we transition this
system upgrade.